Run An E-commerce Site? You Need A Virtual Assistant

Zirtual has a wide variety of virtual assistants who have years of experience in supporting the work of e-commerce site owners. Our virtual assistants are ready to assist you with everything from customer service to managing your inventory to managing invoices — so you can focus on the big picture aspects of running your company.

Sound like the kind of team you want to work with?

Spend More Time Where It Counts

Running an e-commerce site comes with a lot of different tasks. Responding to customers. Fulfilling orders. Dealing with packages that never arrive. Order processing. Website maintenance.

We don’t need to go on — you know how stressful balancing all of those different e-commerce tasks can be.

That’s where a virtual assistant comes in. For e-commerce site owners, a virtual assistant means the difference between hours each day getting sucked up by mundane tasks and hours each day spent focusing on growing the business.

No one person can run a booming business on their own. And with a Zirtual virtual assistant, you not only do you not have to do it alone, but you can do it affordably.

Get Administrative Support

Responding to emails getting you down? Tired of managing the relationships with all of your vendors? You don’t have to do any of that anymore. It’s as easy as making a list of the administrative tasks you do each day and handing them over to your new VA.

Our VAs have years of experience in inbox management, scheduling, travel booking, event planning, research, doc prep, data entry, and much more.

You’re an expert in a lot of things — that’s why you do what you do. But why not focus on the things you really love being an expert at, rather than daily administrative tasks? Sure, you probably don’t need a full-time in-office assistant to manage your business. But that’s why a virtual assistant is perfect for e-commerce site owners.

Manage The Money Flow

One of the most important jobs of an e-commerce site owner is managing the flow of money. You have to make sure your vendors and employees are paid; that your payment systems are working properly; and that you’re not losing money on every sale.

Our virtual assistants are skilled at keeping track of where the money is flowing. They’ll also help you keep track of who has paid whom, so you don’t have to bother with that task anymore. You’d be amazed at how much energy is freed up when you don’t have to worry about how you’re going to pay your bills — and pay your vendors.

Social Media

These days, if a product isn’t on social media, it may as well not exist. You already know that having a strong online presence is essential for reaching your customers. But staying on top of social media, maintaining a website, writing web copy? All of that takes a lot of time. And it’s a task that a lot of people let fall to the wayside when other, seemingly more important tasks build up.

We get it! You need to be doing your work. But someone needs to attend to your social media and marketing.

If growing your business is one of the parts of being a business owner that you hate, a virtual assistant can be a huge help. Our VAs can help with social media and marketing and any other small business support services that you need.

Did you know: The average salary for a personal assistant is $39K per year — and outsourcing to a social media management company can cost anywhere from $36K to over $200K — but a Zirtual virtual assistant is only around $4 to $16K per year. Plus, with a Zirtual assistant you get a lot more than just social media management support. They can help with inbox management, scheduling, purchasing, research, and much more!


No matter your business, you need marketing. After all, if people don’t what services or goods you’re selling, why would the ever come to you?

These days, “marketing” means a lot more than print ads and billboards — although it can absolutely mean those things, too. Today’s small business owners know that a good marketing strategy involves a huge range of avenues.

And who has time for that? Let your e-commerce virtual assistant take care of it all for you.

Stay In Touch

When customers and vendors reach out, they expect a speedy answer. And it’s all too easy to let voicemails and emails pile up.

Have your Zirtual assistant check your voicemail and emails regularly throughout the day in order to make sure you never miss an important call. Once they get down all of the important info, they’ll send you the messages as an action item list that they can help you tackle.

You can also give your virtual assistant template messages for commonly asked questions or frequently requested information. Then, those emails get responded to in record time without you even having to glance at them. It’s like having a one-person customer service team to take care of all of the questions that you simply don’t have time for.

As for your current contacts, our administrative and executive virtual assistants know how to give a personal and personable touch to interacting with your contacts. They’ll feel listened to, taken care of, and like they’re being treated with the utmost respect. Plus, having an assistant always makes a business looks more professional — and that never hurt.

Go Beyond The Office

With your busy schedule, who has time for a personal life? E-commerce site owners don’t have a strictly 9 to 5 schedule, and working all hours often leads to personal needs falling through the cracks. But success in your business doesn’t have to mean chaos at home!

Let your Zirtual assistant support you with tasks like scheduling a haircut, ordering your Mom flowers for her birthday, and paying your bills.

Have them remind you of special occasions, and take care of any emergencies that come up when you’re out on a property. Let them order your groceries online and keep the family calendar on track.

Plus, having your virtual assistant take care of both your work and personal schedules also ensures they already know not to book a show during your niece’s piano recital.

What We Can’t Do

While our e-commerce virtual assistants are amazing, they can’t take care of everything for you. For example, no virtual assistant can do any physical, in-person tasks. In the case of e-commerce, that means they won’t be able to do any deliveries, packing, or shipping for you. They also can’t go in person to work out inventory or to check on vendors.

We do, however, have a list of contractors we work with who can often help with those tasks. But it’s important to be aware of the limitation of your VA.

Put more time into what you do best

Meet the Zirtual Assistant who will support you

Don't just take our word for it.

My VA, Mitchell, is AWESOME and did all that he could within 24 hours of becoming a part of my life to make apartment hunting for me very VERY successful.

Vaishali Thirwani
Vaishali ThirwaniSupply Chain Designer, Soma Water

Michelle has ramped up quickly to become an indispensable member of our team. She's fast to respond, learns fast, and adapts at lightning speed to the needs of our company.

Anastasia Leng
Anastasia LengFounder & CEO, Picasso Labs

Zirtual has been amazing! All of the issues and concerns that I had in previously working with an off-shore company have been sorted at Zirtual.

Michael Puhala
Michael PuhalaVP, Worldwide Sales Engr., Lithium Tech.
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